Shipping Policy
Shipping Policy (U.S. Orders)
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will ship and you’ll receive a confirmation email with tracking information.
Shipping & Delivery Timeframe
After your order ships, delivery typically takes 3–5 business days within the United States.
Please note: delivery times are estimates and may vary due to carrier delays, peak seasons, or weather conditions.
Shipping Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If a package is returned to us due to an address issue, the customer is responsible for any additional shipping fees to resend the order. Shipping fees are non-refundable.
Lost, Stolen, or Delivered Packages
Once your package is in the carrier’s possession, we are not responsible for items lost, stolen, or marked as “Delivered” by the carrier. If your tracking shows “Delivered” but you haven’t received your package, please:
-
Check your mailbox, building mail area, and with neighbors
-
Contact the carrier directly for the quickest resolution
If you still need help, reach out to us and we’ll do our best to support you.
Delays
Shipping timelines can be impacted by carrier service disruptions, weather, or holidays. We appreciate your patience during any unexpected delays.
International Shipping
At this time, we ship within the United States only. We plan to offer international shipping in the future.
Need Help?
If you have questions about your order or shipping status, please contact us and include your order number so we can assist you quickly.
